ARE YOU LGBTQAI+ AFFIRMING?
Yes! We are allied, affirming and celebratory of all identities. A few of us are also members of the community! Our goal is to provide a safe place where you can be yourself as you embark on the therapeutic journey. We believe that your various identities – your ethnicity, age, gender, affectional orientation, are to be understood within their relationships with one another. We want to know what identities are important to you and how your life experiences are impacted by them!
HOW DO I MAKE AN APPOINTMENT?
If you aren’t sure where to start your healing process, we can help with that! If you are ready to take the next step and would like to get connected with a therapist, email our Client Care Coordinator at Admin@traumatherapynashville.com.
You can also complete this online prescreen and our Coordinator will reach out promptly to connect you with a therapist that is best suited to your therapy goals.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
At your first session a credit/debit/HSA card will be placed on file through Ivy Pay, which is a HIPAA compliant payment application designed to process payments with clients at the touch of a button. This saves time in session and keeps your information secure and confidential. We also accept cash payments.
WHAT IF I NEED TO CANCEL MY APPOINTMENT?
If you do not show up for your scheduled appointment, and you have not notified your therapist at least 24 hours in advance for any cancellation, you will be required to pay the full cost of the session. In a true emergency situation, we can usually waive this policy, but this is up to your therapist’s discretion. You may cancel your appointment by sending a message to your therapist via the client portal, email, text or phone.
DO YOU OFFER ONLINE THERAPY?
Yes! Through a HIPAA compliant video/audio platform, you are able to engage in therapy sessions remotely from the comfort of your home, office, etc. as long as you have access to a good internet connection from your phone, tablet, ipad or computer.
This can be really helpful for those with busy schedules who can’t make it to the office, dealing with inclement weather, not feeling well or don’t live within driving distance. It is discreet, easy to use and often makes quality therapy more accessible for those in rural areas or those who feel more comfortable in their own space.
Our therapists are currently licensed in the state of Tennessee and are legally able to provide therapy to Tennessee residents.
HOW DO I PREPARE FOR THE FIRST APPOINTMENT?
First, congratulations! You’re on your way to a healthier you! You will receive an invitation to join our client portal through Counseling Solutions (CounSol). At that time, you will be asked to fill out client intake forms electronically and submit them online. We ask that you complete your forms within 24 hours of your first appointment. We understand that you are busy! If you arrive to your appointments and have not completed your intake, you and your therapist will complete during your first session.
WHAT CAN I EXPECT FOR MY FIRST SESSION?
The first visit is a time for both you and your therapist to meet and decide if working together would be the best option for you and discuss the best course of treatment for you.
IS THERAPY CONFIDENTIAL?
Information disclosed to your therapist is privileged communication and cannot be disclosed without the consent of the client. There are exceptions to the general rule of legal confidentiality: Child abuse and/or neglect, Vulnerable Adult Abuse, Self-Harm/Harm to Others or it has been Court Ordered/Legally Subpoenaed.
DO YOU DO THERAPY SESSIONS OUTSIDE THE OFFICE?
From time to time, clients like to meet in an alternate location (i.e. in public, or somewhere more conducive for them). Our office is located on Music Row which is a great area with neighborhood sidewalks when the weather is nice! We may be able to accommodate this request, however, this can put your confidentiality at risk.
HOW LONG WILL I BE IN THERAPY?
This is a difficult question to answer because it varies for each client. Some clients begin therapy to help them through a transitional period in their lives (marriage/civil union, divorce, child birth, new job, relocation, etc). Often clients report a decrease in their symptoms of anxiety and/or depression after a few months. We also work with clients dealing with extensive trauma and may take longer to process.
If you have any additional questions or would like to schedule an appointment, email us at Admin@TraumaTherapyNashville.com to schedule an intake call and be connected with a therapist.