Administrative Assistant / Client Care Coordinator Position

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Trauma Therapy of Nashville is a group of private practice clinicians specializing in holistic trauma therapy for individuals and couples. We are seeking a part-time Administrative Assistant/Client Care Coordinator who is organized, reliable, and passionate about mental health and integrative, holistic practices. If you enjoy supporting others, working independently, and being part of a collaborative team, we’d love to hear from you!

Key Qualifications:

  • Strong interpersonal skills—positive, people-oriented, and compassionate
  • Highly organized and detail-oriented with excellent communication skills
  • Adaptable and able to shift between multiple tasks efficiently
  • Self-motivated but values teamwork and collaboration
  • Affirming and supportive of the LGBTQIA+ and BIPOC communities
  • Proficient in Microsoft Office (Excel, Word) and Google Workspace
  • Experience with EMR Systems, Square (payroll), payment systems is a plus
  • Maintains strict confidentiality and professionalism with client information
  • Able to take constructive feedback and implement into daily work
  • Experience with social media content creation is a bonus

Primary Responsibilities:

  • Client Intake & Coordination: Respond to inquiries, prescreen potential clients, schedule sessions, and track client inquiries
  • Scheduling: Manage clinician schedules, meetings, and client appointments
  • Billing & Records Management: Process payments, facilitate billing, and maintain accurate records
  • Communication: Return calls and emails promptly with professionalism and care
  • Reporting: Generate weekly, monthly, and quarterly reports

Position Details:

  • Job Type: Part-time (Approx. 15 hours/week)
  • Pay: $20.00/hour (1099 Contractor)
  • Schedule: Flexible, Monday–Friday
  • Experience: At least 1 year of administrative experience (preferred)
  • Education: Bachelor’s degree in Business Administration, Communications, Psychology, or a related field preferred
  • Work Location: Remote (Work from Home); Preference to be in Central Time Zone

Interested Applicants:

Please complete THIS APPLICATION

Send a cover letter and resume to Melanie@traumatherapynashville.com. Please include 2-3 professional references (name, email, phone, and professional relationship).

Thanks for your interest! We will connect with you within 7 business days of your submission.

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