INFORMATION ON RATES, REDUCED FEES & INSURANCE CAN BE FOUND ON THE “RATES” PAGE.
ARE YOU LGBTQAI+ AFFIRMING?
Yes! We are allied, affirming and celebratory of all identities. Our goal is to provide a safe place where you can be yourself as you embark on the therapeutic journey. We believe that your various identities – your ethnicity, age, gender, affectional orientation, are to be understood within their relationships with one another. We want to know what identities are important to you and how your life experiences are impacted by them!
HOW DO I MAKE AN APPOINTMENT?
We invite you to explore each clinicians profile.
If you aren’t sure where to start your healing process, connect with us by contacting our Client Care Coordinator at Admin@traumatherapynashville.com or by calling us at 615-538-7430. We will do a brief intake and schedule a “Meet & Greet” call with a therapist that we think would be the best fit!
You may also check out our Groups page for additional supplemental offerings.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
At your first session a credit/debit/HSA card will be placed on file through Ivy Pay or Square, which are HIPAA compliant payment applications designed to process payments with clients at the touch of a button. This saves time in session and keeps your information secure and confidential. We do not accept checks.
WHAT IF I NEED TO CANCEL MY APPOINTMENT?
If you do not show up for your scheduled appointment, and you have not notified your therapist at least 24 hours in advance for any cancellation, you will be required to pay the full cost of the session. In a true emergency situation, we can usually waive this policy, but this is up to your therapist’s discretion. You may cancel your appointment by sending a message to your therapist via the client portal, email, text or phone.
WHAT IS ONLINE OR TELEHEALTH THERAPY?
Through a HIPAA compliant video/audio platform, you are able to engage in therapy sessions remotely from the comfort of your home, office, etc. as long as you have access to a good internet connection from your phone, tablet, ipad or computer. This can be really helpful for those with busy schedules who can’t make it to the office, dealing with inclement weather, not feeling well or don’t live within driving distance. It has also been a way for clients to stay connected with their therapist during the pandemic. It is discreet, easy to use and often makes quality therapy more accessible for those in rural areas or those who feel more comfortable in their own space.
DO YOU OFFER ONLINE THERAPY?
Yes, we do! Our therapists are currently licensed in the state of Tennessee and are legally able to provide therapy to Tennessee residents.
HOW CAN I AFFORD THERAPY?
We understand that you have financial obligations and therapy is expensive. You also need to be happy and healthy so that you can show up fully for yourself and your relationships. A few hours a month spent caring for yourself equals a better quality of life for you and your loved ones. No amount of money saved is going to matter if you aren’t well. Please check with our Client Care Coordinator to see if our therapists have any current discounted rates available.
HOW DO I PREPARE FOR THE FIRST APPOINTMENT?
First, congratulations! You’re on your way to a healthier you! You will receive an invitation to join our client portal through Counseling Solutions (CounSol). At that time, you will be asked to fill out client intake forms electronically and submit them online. No hassle of downloading, printing and remembering to bring them with you! We ask that you complete your forms within 24 hours of your first appointment. We understand that you are busy! If you arrive to your appointments and have not completed your intake, you and your therapist will complete during your first session.
WHAT CAN I EXPECT FOR MY FIRST SESSION?
The first visit is a time for both you and your therapist to meet and decide if working together would be the best option for you. During this visit, your therapist will ask what brings you to therapy as well as additional questions about the information submitted on your intake forms in order to get a broader picture of who you are. With this information, your therapist is able to discuss the best course of treatment for you.
IS THERAPY CONFIDENTIAL?
Information disclosed to your therapist is privileged communication and cannot be disclosed without the consent of the client. There are exceptions to the general rule of legal confidentiality: Child abuse and/or neglect, Vulnerable Adult Abuse, Self-Harm/Harm to Others or it has been Court Ordered/Legally Subpoenaed.
DO YOU DO THERAPY SESSIONS OUTSIDE THE OFFICE?
From time to time, clients like to meet in an alternate location (i.e. in public, or somewhere more conducive for them). Our office is located on Music Row which is a great area with neighborhood sidewalks when the weather is nice! We may be able to accommodate this request, however, this can put your confidentiality at risk.
HOW LONG WILL I BE IN THERAPY?
This is a difficult question to answer because it varies for each client. Some clients begin therapy to help them through a transitional period in their lives (marriage/civil union, divorce, child birth, new job, relocation, etc). Often clients report a decrease in their symptoms of anxiety and/or depression after a few months. We also work with clients dealing with extensive trauma and may take longer to process.
If you have any additional questions or would like to schedule an appointment, email us at Admin@TraumaTherapyNashville.com to schedule an intake call and be connected with a therapist.